Docs › Your subscription: billing, cancelling, and what-ifs
Your subscription: billing, cancelling, and what-ifs
Manage your card and plan yourself — and know exactly what happens if you stop.
Managing your subscription
Cancel, change your card, or download invoices anytime at the subscription portal — enter your account email and Stripe sends you a secure sign-in link. The same link is in your welcome email. No contracts, no cancellation fee. Prefer a human? The support form handles it within a business day.
If payment stops
After repeated failed payments (or a cancellation), your public site reverts to a simple placeholder — but nothing is deleted. You can still sign in to your dashboard to view and export your leads, conversations, and guest lists for 30 days. Start paying again in that window and your site comes back exactly as it was, same content, same history. After 30 days, the site and its data are permanently removed.
Forgot your dashboard password?
Reset it yourself in about a minute at yoursite/forgot/ — the dashboard guide has the full walkthrough.
Need help?
The Contact support page covers everything else — include your site address so we can look at the right one.